Privacy Policy
Effective Date: October 2023
1. Our Commitment to Privacy
At CanDrive, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you use our website and services in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
2. Information We Collect
To provide our matching services, we collect various types of information, including:
- Personal Identifiers: Name, address, email address, and phone number.
- Financial Information: Gross monthly income, employment status, and length of employment.
- Application Details: Desired vehicle type, monthly budget, and self-reported credit rating.
- Technical Data: IP address, browser type, and usage patterns through cookies and tracking pixels.
3. How Your Information is Shared
By submitting an application, you understand and agree that your information will be shared with our network of Partner dealerships and financial institutions. These Partners will use your information to assess your creditworthiness and contact you with vehicle and financing offers. We may also share data with service providers who help us operate our platform.
4. Use of Information
We use your data to:
- Identify and match you with the most suitable Partners in your region.
- Verify your identity and ensure the accuracy of your request.
- Communicate with you regarding your application status.
- Send marketing communications (where you have provided consent).
- Analyze website performance and improve user experience.
5. Safeguarding Your Data
We employ industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or disclosure. This includes SSL encryption for all data transmissions. However, please note that no transmission over the internet is completely secure.
6. Your Choice and Access
You have the right to access the personal information we hold about you and request corrections. You may also withdraw your consent for us to use or share your data, subject to legal or contractual restrictions. To opt-out of marketing communications, you can click the "unsubscribe" link in our emails or reply "STOP" to our text messages.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
Privacy Inquiries
If you wish to exercise your data rights or have concerns about your privacy, please contact our Privacy Officer at privacy@candrive.ca.